Jan 23
I’ve written about this before.
Customer Service / Customer Relations is one of the absolute most important things a business can do. When I worked as a server, it was always drilled into our minds that a happy customer tells a handful, but an unhappy customer tells a dozen or more.
I’ve got three stories here, one about good customer service and one about bad, and one that has yet to be resolved.
All three of them happened today. Read the rest of this entry »
A week or so ago, Ryan Smith from SpendOnLife had stumbled across some posts I had written about dealing with Collectors. He asked if I’d be willing to mention him in this blog, and I offered to plug his website in exchange for a brief interview.
“SpendOnLife.com is an online resource dedicated to helping consumers achieve healthy credit. Your credit rating can make an enormous difference in your life. By smartly managing your credit, you’ll qualify for low interest rates on new loans and lines of credit. SpendOnLife.com provides you with up-to-date, accurate information and advice about credit reports and scoring.
We also educate consumers about the dangers of identity theft and how you can protect yourself from this fast-growing crime. Our goal is to help consumers and students build and maintain a positive credit rating, while raising awareness about the risks of identity theft and credit fraud. We offer knowledge and power: Discover the benefits of developing an advantageous credit history today!” (From http://www.spendonlife.com/aboutus)
Our goal is to be a complete and accurate source for people to get information on credit reporting, credit scores, debt, and identity theft. We try to present this complex information in a way that is useful and applicable to everyday personal finance decisions.
My “Day I Left Pennsylvania” led me to some archived website posts (before blogs were invented) I had written many years ago. I’m re-posting them now. Bear in mind that most of the content in this series is over 5 years old. I have left the content more or less intact. I have removed some links and added some others — but that’s it. Enjoy!
Mar 23
On February 1st, I got my W-2’s.
On February 2nd, I filed our family’s taxes.
On February 12th, I got our refund.
On that day, for the first time in 10 years, I became completely liquid-debt free. What a glorious day.
Freeing up the $200-300 / month I was paying (well over the minimum, I was making aggressive payments to pay it off) has allowed us to finally start doing some planning for the future. Read the rest of this entry »
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Game Design Workshop, Second Edition: A Playcentric Approach to Creating Innovative Games (Gama Netw